Terms & conditions


  • Please note our payment terms are 7 days unless otherwise agreed.
  • If the Company payment terms are different from ours it is your responsibility to let us know prior to the service being provided to you.
  • If we don’t hear from you before service, you will need to respect our terms or you will be liable to pay the Late Payment Fees* we apply.
  • Should you need any information (such as PO number, Vendor Form etc) from us in order to process the Invoice you are required to let us know prior to or upon receipt of the Invoice. Failure to do so means our Late Payment Fees* will be applicable to your Invoice.
  • If you have been given a discount with the proviso that payment will be on receipt, and the payment isn’t received in due time, the discount will be removed. Late Payment Fees* will apply after 30 days

Information required

  1. Full name and mailing address of the Company we should invoice.
  2. Name and Email address of the person in the Account department who should receive the invoice.
  3. PO number if applicable


If a production is cancelled for any reason except for an event of Force Majeure the amount payable to you under this agreement shall be determined as follows:

All seven days of the week count for the notice period. For the purpose of calculating the number of days notice given, the day on which notice is given is included but the shoot day is not.

If the period of engagement is three days or less, the cancellation fee applies to the whole engagement. If the period of engagement is more than three days, then each day is a separate engagement and the cancellation fee is calculated for each day. Build days, recce days, pre-light days, shoot days & strike days are all considered as an engagement.

Fee Cancellation Calculation

7 and more days prior to the engagement – no cancellation fee applies
6 – 4 days prior to the engagement – 50% of the agreed fee
3 – 2 days prior to the engagement – 75% of the agreed fee
On the day prior to the engagement –100% of the agreed fee

For any issues with the items listed on your Invoice please email
[email protected]

For anything relating to payments please email
[email protected]